CREDIT BANK OF MOSCOW's branches were recognised as the most effective in the market
CREDIT BANK OF MOSCOW became the leader in the rating of classic retail efficiency of its branches by the end of 2013, according to the bank "Renaissance Credit".
The retail network of the Banks' branches has won the highest performance index (555.3) among Russian banks, overtaking such financial institutions as "Unicredit Bank", Bank "Saint Petersburg" and VTB24.
During the compilation of this rating, analysts of the credit organisation evaluated the activity of the top 50 banks in terms of the size of the retail portfolio, taking into account total cash loans with maturities from one year to three years, the growth of retail deposits, as well as the number of offices, not including the volumes of plastic cards issued in the estimates.
According to data from the survey, the volume of retail loans in CREDIT BANK OF MOSCOW with maturities from 1 to 3 years amounted to 8.1 billion roubles in 2013. The increase in the retail deposit portfolio for the year reached 24.940 billion roubles. According to the preliminary financial results of 2013 the volume of the retail loan portfolio of the Bank reached 97.7 billion roubles, having increased by 92.7% compared to the previous year.
"Development of the retail network has always been and will be one of the priorities of the Bank. We closely monitor the performance of our branches and constantly improve the quality, speed and level of service in all of the front-offices. Our success in this rating is not only a pleasing assessment of our work on the part of the expert community, but also an inspiring stimulus." — commented Alexander Golovanov, Vice-President of the Retail Network Directorate.
It is noteworthy that according to the results of a similar rating, issued in the fourth quarter of 2013, CREDIT BANK Of MOSCOW was ranked second in terms of the effectiveness of the Banks' branches.
CREDIT BANK OF MOSCOW has a network of 59 branches and 24 operating cash desks located in Moscow and the Moscow region. The Bank's branches serve retail customers 7 days a week from 10.00 to 21.00.